Sports / Mobile
xpari handles your account data with a clear set of rules — what we collect, how we use it and what choices you have. Access to this platform depends on your local law and eligible regions in Bangladesh.
When you open an account with us, we collect the details you submit — your name, contact information, and the payment method you choose to use, which may include bKash, Rocket or other supported local rails. We collect this to verify your account, process transactions and keep your session secure. We do not sell your personal data to third parties. We do not share it with marketing companies outside the purpose for which it was given. Transaction records tied to bKash or Rocket deposits are stored only as long as necessary for account and compliance purposes, and the retention period is governed by applicable regulations in the regions where our service is eligible. Cookies and session identifiers are used to keep you logged in and to remember your last position in the lobby. You can adjust cookie preferences through your browser settings at any time. Where we engage third-party service providers — for payment processing or security checks — those parties operate under data agreements consistent with this policy. If you have questions about how a specific data point is used, you can reach our support team through the contact routes described further down this page. This policy applies to the xpari website and mobile-accessible version; it does not extend to external sites you navigate to from within our platform.
This policy covers the xpari website and its mobile-accessible version. It draws a clear boundary between what falls inside our responsibility and what sits outside it — so you know exactly what this document governs.
Data collected when you register, log in or update your account details falls fully within this policy. That includes your email, contact number and any verification documents you submit through the account page.
Payment records from bKash, Rocket or other supported rails processed through our platform are covered here. We store these records for account integrity and regional compliance; we do not share them with unrelated parties.
How you browse the lobby, which game categories you open and your session activity on our pages are tracked internally to improve navigation. This usage data is anonymised before any analysis is performed.
External payment gateways, studio game servers from Bigtime Gaming, Microgaming, PlayStar or CQ9, and any off-site links operate under their own data policies. xpari is not responsible for data practices on those external services.
You have practical actions available to you under this policy, and we have made each one accessible through your account or through our support route. Start from the account settings page — that is where your profile details, contact information and linked payment methods are displayed. If something is incorrect, the edit fields on that page let you correct it directly. For records you cannot change yourself — such as historical transaction entries tied to bKash or Rocket deposits — you can raise a correction or deletion request by contacting support. We review those requests against our retention obligations and respond through the same channel you used to reach us. If you want to understand exactly what data we hold about you, that request also goes through support; describe your account email and the specific data category you are asking about. We aim to keep this process straightforward. Availability of certain data rights may depend on applicable law and the eligible regions within which your account was opened.
Open the account page and check your profile, transaction history and linked payment methods. What is visible there is the live record we hold for your account at that moment.
Use the edit fields in account settings to update your contact details or correct an entry. For fields that are locked, contact support with the correction you need.
If you want to know what specific data we hold, email support with your registered account address and the data category you are asking about. We will respond through the same channel.
Deletion requests are handled through our support route. We assess each request against our retention schedule and applicable regional rules before confirming what can be removed.
If you have a privacy question that the account page cannot resolve, these are the contact routes published on the xpari platform. Use the one that works for you; responses come back through the same channel.
Send your privacy question or data request to the support email address listed on our contact page. Include your registered account email and a clear description of the data point or concern.
The live chat widget on the xpari site connects you directly to the support team. Use this route for quick clarifications about account data or cookie settings shown in your session.
The help section inside your account contains published answers to common privacy and data questions. Check there first — if your question is not covered, escalate through email or live chat.
These four points cover the specific data-handling practices behind this policy — from cookies to account security to how long we keep records.
We use session cookies to keep your login active and remember your position in the lobby. You can review or clear cookies through your browser settings. We do not use cookies to serve external advertising outside our platform.
Your account credentials are stored using industry-standard encryption. Access to your stored data — including bKash or Rocket transaction records — is restricted to authorised internal processes only, not shared across teams without purpose.
We keep your data for as long as your account is active and for a further period required by applicable regulations in eligible regions. After that window, data is deleted or anonymised according to our retention schedule.
Any request to review, correct or delete data goes through the support routes listed on this page. We log every request and respond through the channel you used, so there is a clear record of the exchange on both sides.
These are the privacy questions that come up most often from people with accounts on xpari. If yours is not here, contact support through the routes above.
We collect the details you enter during registration — your name, contact number, email address and any verification documents required. Once you add a payment method such as bKash or Rocket, those payment identifiers are also stored against your account.
No. Your transaction records are stored within your account and are accessible only through your authenticated session or by authorised internal processes for account integrity. We do not share payment history with unrelated third parties.
Go to account settings and use the edit fields to update your contact information or profile details. For entries that are locked — such as historical transaction records — raise a correction request through email or live chat support.
Yes. Send a deletion request to our support team, including your registered account email and the specific data you want removed. We review each request against our retention obligations and applicable rules in your eligible region before confirming what can be deleted.
This policy covers data we collect on the xpari platform. When a game session loads content from a studio such as Bigtime Gaming or CQ9, that studio's own servers may collect session data under their own data policy, which is separate from ours.
We retain your data for a period following account closure as required by applicable regulations in eligible regions. After that retention window closes, your data is deleted or anonymised. The exact period depends on local law in Bangladesh and the applicable regional rules.