Sports / Mobile
These Terms & Conditions govern how your xpari account is created, used and managed — including wallet activity through bKash or Rocket, content access and the support routes available to you. Access to xpari services depends on your local law and the eligible regions we serve.
By opening and using an xpari account, you confirm that you have read and accepted these Terms & Conditions in full. They set out what we provide, what you are permitted to do, and the basis on which we may suspend or close an account where these terms are not met. These terms are written for accounts accessed from eligible regions, and availability of any feature — including wallet deposits via bKash or Rocket — depends on your local law and the region your account is registered to. We may update these terms when our services or obligations change. When that happens, we will post the revised version at this address and, where practicable, notify you through your registered contact. Continuing to use your account after an update is posted means you accept the revised terms. If any part of these terms conflicts with a specific product or promotional notice published in your account area, the account-area notice applies to that specific matter. Where no specific notice exists, these Terms & Conditions govern. For questions about how a term applies to your account, reach our support team through the contact routes listed on this page.
These Terms & Conditions cover four distinct areas of your relationship with xpari. Understanding what falls inside and outside their scope helps you know where to look when a question comes up.
Your account registration, login credentials and session activity are fully within scope. These terms set out how we handle authentication, account suspension and the conditions under which access may be restricted or restored at your request.
Deposits and withdrawals processed through bKash or Rocket fall inside these terms. Transaction limits, wallet verification requirements and the steps to raise a payment question are all governed here. Availability depends on your local law and eligible region.
The game catalog — including titles from Bigtime Gaming, Microgaming, PlayStar and CQ9 — is covered by these terms for the purpose of access rights. We do not warrant content accuracy beyond what each studio publishes directly inside the game interface.
Payment processors, mobile wallet providers and studio game engines operate under their own separate agreements. These Terms & Conditions do not govern those services; we are not liable for actions taken by third-party providers outside our platform boundary.
These Terms & Conditions are not one-sided. You have clear, practical rights within your xpari account — and we are obliged to support them. Your transaction history is available in the account wallet area; you can review every bKash or Rocket movement logged against your account without needing to contact support first. If any personal detail on your account is incorrect — your registered name, contact address or preferred payment method — you can submit a correction request directly through the account settings page. We will confirm receipt and complete verified corrections within the timeframe shown in your account notification. Where you disagree with a policy decision or a transaction outcome, you have the right to raise a formal question. Use the support contact routes published on this page. We will acknowledge your query and provide a written response. If you decide you no longer want an account, you can request closure at any time; we will follow the steps set out in the account closure section of the account settings area.
Open the wallet section of your account to see a full log of transactions, including bKash and Rocket movements. No support request is needed to access this history; it is visible to the signed-in account holder at any time.
Submit a correction through account settings if your registered name or contact information is wrong. We confirm receipt and complete verified changes according to the timeline displayed in your account notification area after submission.
If a term is unclear or you disagree with a decision, contact support through the routes on this page. We log every query and provide a written response; you do not need to accept a decision before asking us to review it.
You can request to close your account at any time. Follow the steps shown in the account closure section of account settings. Any wallet balance subject to standard terms will be handled according to the process described at the point of closure.
If you have a question about these Terms & Conditions — or need to act on a right described here — use the contact routes below. We only list routes that are visibly published on the xpari site. Response scope and timing are shown at the point of contact, not here.
The live chat button is visible in the bottom corner of every page when you are signed in. Use it to ask a specific question about how a term applies to your account or wallet activity.
Send a detailed query about these terms to the support email address published in the account help section. Include your account reference so we can locate your record and respond to the right transaction or policy point.
The help centre, accessible from your signed-in account menu, contains published answers to frequent terms questions — including wallet scope, account closure steps and how policy updates are communicated to account holders.
These Terms & Conditions sit alongside our Privacy Policy and Cookie Notice, which describe in detail how account and session data is collected and stored. Reading all three together gives you the full picture of your relationship with xpari.
We store the information you provide at registration — name, contact details and wallet identifiers such as your bKash or Rocket number — solely to operate your account and process your requests. We do not share this data with parties outside the scope described in our Privacy Policy.
We use session cookies to keep your account signed in and to remember your catalog position. A separate Cookie Notice published on the site describes each cookie category, what it collects and how you can manage your preferences through browser settings.
You are responsible for keeping your login credentials confidential. If you believe your account has been accessed without your permission, notify us immediately through the live chat or email route listed on this page. We will investigate and advise on next steps.
If you want to request a change to how we hold or use your information under these terms, contact the support email listed in the account help section with the specific change you are requesting. We will respond with the outcome or explain what further verification is needed.
The questions below address what account holders most commonly ask about these Terms & Conditions — from how updates work to what happens with wallet activity under disputed conditions.
They apply from the moment you complete account registration and continue for as long as your account exists. This includes every session, every wallet transaction through bKash or Rocket, and every content interaction within the platform boundary covered by these terms.
We post the revised version at this address and, where practicable, send a notice to your registered contact. The update date is shown at the top of the terms document. Continuing to use your account after an update is posted means you have accepted the revised version.
Yes, wallet transactions processed through bKash or Rocket fall within the scope of these Terms & Conditions. However, the bKash and Rocket services themselves operate under their own provider agreements. Availability of wallet deposits depends on your local law and eligible region.
Yes. If you disagree with a policy decision or a transaction outcome, you have the right to raise a formal query through live chat or the support email address published in your account help section. We log every query and provide a written response addressing the specific point raised.
Account closure does not automatically erase all records. We retain data for the period required by applicable obligations, as described in our Privacy Policy. After that retention period, data is deleted or anonymised. You can ask about the specific timeline through the support email route.
These terms govern your right to access game content in the xpari catalog, which includes titles from Bigtime Gaming, Microgaming, PlayStar and CQ9. The studios themselves operate under their own agreements. We are responsible for the access and account layer; the studios are responsible for the game content they publish.